Exchange Policy
Exchange & Return Policy
We want every Tamie purchase to feel just right. If you face an issue with your order, please contact us and we’ll be happy to assist you.
Store Credit Returns
Eligible items may be returned for store credit within 7 days of delivery.
To qualify, the product must be:
- Unworn, unwashed and unused
- Returned with all original tags and packaging intact
- Free from stains, perfume, makeup, damage or alterations
A reverse shipping fee of ₹200 per item will be deducted from the store credit. Store credit is valid for 6 months from the date of issue.
Tamie does not offer monetary refunds.
Size Exchanges
For a size exchange, contact us within 2 days of delivery. Exchanges are subject to stock availability, and a logistics fee of ₹200 per item will apply.
Please check the size chart or message us on WhatsApp before ordering if you need help selecting your size.
Non-Exchangeable Items
Returns or exchanges are not available for:
- Sale or clearance products
- Customized or altered products
- Resort collection products
- International orders
- Items purchased using store credit
- Products damaged due to wear, washing or incorrect handling
- Minor colour variations caused by lighting or screen settings
Damaged or Incorrect Orders
If you receive a damaged, defective or incorrect item, contact us within 2 days of delivery with:
- Your order number
- A clear, uninterrupted unboxing video
- Clear photographs showing the issue
Once approved, we will arrange a replacement at no additional cost. If the same product is unavailable, store credit will be issued.
How to Raise a Request
Contact us with your order number and relevant photographs:
WhatsApp: +91 95600 36890
Email: stylebytamie@gmail.com
Our team will respond within 48 business hours. Items sent back without prior approval will not be accepted.